Delivery Policy – Anastas Arts
At Anastas Arts, we are committed to delivering your order promptly and efficiently. Please review our delivery policies below:
Processing Time:
- All orders are processed within 2–4 business days.
- Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates and Delivery Estimates:
- Shipping charges will be calculated and displayed at checkout.
- Local deliveries typically take 3–5 business days.
- International deliveries generally take 7–10 business days, depending on your location.
Shipment Confirmation and Order Tracking:
- Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.
- Tracking numbers become active within 24 hours of shipment.
Customs, Duties, and Taxes:
- Anastas Arts is not responsible for any customs duties, taxes, or fees applied to your order.
- All applicable fees during or after shipping are the responsibility of the customer.
Damages:
- We are not liable for products damaged or lost during shipping.
- If your order arrives damaged, please contact the shipment carrier directly to file a claim.
- Retain all packaging materials and damaged items before filing a claim.
Contact Us:
- For any delivery-related inquiries, reach out via WhatsApp or call for a faster response at +972597581333.
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